University of Kentucky Field Service Technician Senior | 2017–Present
- Deployment, maintenance, tracking, and surplus of technology assets.
- Technology asset procurement and institutional compliance.
- Mobile device management using Microsoft Intune and Jamf Pro.
- Develops and maintains department websites, SharePoint, and LMS.
- Manages and maintains department servers and databases.
- Active Directory management of user, group, and computer accounts.
- Graphic design & A/V services for department podcasts and videos.
- Content creation for social media accounts and YouTube channel.
- Educational technology support including lecture recording.
- Orientates incoming users on IT policies and procedures.